Term Of Service

Version: 1.0
Last Updated: 1 September 2025

Welcome to aleksconsulting.online (the “Website”), operated by Aleksandrs KomlaYovs (“we”, “us”, “our”).

These Terms govern your access to and use of our Website and our digital services.
By using the Website or making a purchase, you agree to be bound by these Terms. Please read them carefully.


1. Company Details & Contact

Legal Entity: Aleksandrs KomlaYovs
SIREN: 995 260 353
SIRET: 995 260 353 00017
APE/NAF: 6202A
Registered Address: 25 RUE Paul Meurice, 75020, Paris
Customer Service: info@aleksconsulting.online (response time: 1–3 business days)
Phone: +44 7367 059570
Website: https://aleksconsulting.online

These details appear on every policy page and in our footer for transparency and compliance.


2. Scope & Definitions

These Terms apply to all quotations, orders, agreements, and deliveries of digital services (IT consulting, software-related consulting, implementation, maintenance) and digital materials.
Deviations are valid only if expressly agreed in writing.


3. Services & Delivery

Digital services:
After successful payment, you will receive confirmation and delivery according to the agreed scope and timeline.

All deliveries are digital; no physical shipping is involved.


4. Pricing, Currency & Payment

Prices are displayed in EUR (€) (unless stated otherwise) and include VAT where applicable.
Payment is generally required before delivery, except where expressly agreed otherwise.

Payment methods are displayed at checkout and processed securely via our payment service provider(s).
Invoices and receipts are provided electronically.


5. Right of Withdrawal (EEA Consumers)

EEA consumers have the right to withdraw from a purchase within 14 days of payment, without providing a reason.

How to exercise your right:
Email info@aleksconsulting.online within 14 days of purchase with your order details.

Where digital services have already begun, we apply EU consumer protection rules and always aim for a fair, customer-friendly outcome.


6. Refunds

Refunds are processed within 14 days of approval using the original payment method, unless otherwise agreed.
No fees or deductions are applied.


7. Access, Accounts & Fair Use

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
Unauthorized sharing, resale, or misuse is prohibited.


8. Intellectual Property & Licence

All content, materials, documentation, and digital assets on the Website are the property of Aleksandrs KomlaYovs, unless stated otherwise.

You are granted a personal, non-transferable, non-commercial licence unless a separate agreement applies.


9. Warranties, Support & Service Levels

Services are provided with reasonable professional care and skill.

Support:
Email info@aleksconsulting.online
Response time: 1–3 business days


10. Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages.
Our total liability is limited to the amount paid for the relevant service.


11. Fraud & Risk Prevention

We may verify transactions to prevent fraud.
If fraud is suspected, access may be suspended or an order cancelled with a refund.


12. Geographic Availability

Our digital services are available internationally, subject to applicable laws.
Some payment methods may be region-specific.


13. Governing Law & Consumer Protection

For EU/EEA consumers, mandatory EU consumer protection law applies.
For all others, French law applies, without prejudice to mandatory local rights.


14. Changes to These Terms

We may update these Terms from time to time.
The latest version is available at:
https://aleksconsulting.online/terms

Continued use constitutes acceptance.


15. Contact

Aleksandrs KomlaYovs
25 RUE Paul Meurice, 75020, Paris
Email: info@aleksconsulting.online
Phone: +44 7367 059570
Website: https://aleksconsulting.online